Refunds

When you get a refund

The Product is digital content that opens right after payment.

You can ask for a refund within 14 days of payment if you have not yet opened the Product’s questions.

You also get a refund if payment went through but access did not open for technical reasons we could not fix, or if you were charged twice.

How to ask for a refund

Write to hello@yarkina-psy.online from the email you bought with, and give the order number or the date of payment.

We reply within 3 working days. The money goes back to the same card through WayForPay; how long it takes depends on the bank, usually up to 7 banking days.

After a refund

After a refund, access to the Product is closed.